We want you to love everything you purchase from Unionmarts, but if you’re not completely satisfied, we’ve got you covered with our Free Return Service. Follow the steps below to easily return your items:
Step 1: Check the Return Policy
Before initiating a return, please ensure your item qualifies for a return:
- Returns must be made within 30 days of receiving your order.
- The item must be unused, in its original packaging, and in resaleable condition.
Step 2: Request a Return
To start the return process:
- Visit our Returns Portal on the website.
- Log in to your account and locate your order.
- Select the item(s) you wish to return.
- Choose your reason for return from the provided options.
Step 3: Print the Return Label
Once your return is confirmed:
- You will be provided with a free return shipping label.
- Simply print it and attach it securely to the outside of your package.
Step 4: Package Your Items
- Ensure that the item(s) being returned are properly packaged, including all original tags and packaging.
- Please include any accessories, manuals, or other items that came with the product.
Step 5: Ship the Item Back
- Drop off your return package at your nearest authorized courier.
- Shipping is free, so no additional charges will be applied.
Step 6: Receive Your Refund
- Once we receive your return, we’ll process it and issue a full refund to your original payment method within 5-10 business days.
- You will be notified via email once your return has been processed.
If you have any questions or need assistance, feel free to contact our customer support team at support@unionmarts.com. We’re here to help!
Thank you for shopping at Unionmarts!